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Privacy Policy

What personal information we collect, why, and how we protect it.

Last updated October 4, 2026

This policy explains how LAZDANA collects and uses personal information when you visit our website or place an order.

Information we collect

  • Account details: your name, email address, phone number and password (stored encrypted).
  • Order details: delivery address, phone number, the products you order and your order history.
  • Messages: information you send us through the contact form.
  • Newsletter: your email address if you subscribe.

We do not collect or store payment card details on this website.

How we use your information

  • To process, deliver and support your orders
  • To manage your account, wishlist and saved addresses
  • To reply to your messages
  • To send marketing emails, only if you have opted in. You can unsubscribe at any time

Sharing your information

We share delivery details with courier partners only to deliver your order. We never sell your personal information.

Cookies

We use only essential cookies that keep you signed in, remember your cart and protect forms against misuse. See our Cookie Policy.

Keeping your information safe

Passwords are encrypted, and access to customer information is limited to staff who need it to fulfil orders.

Your rights

You can view and update your details in My Account, or ask us to correct or delete your information by contacting us.